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Your workspace

Manage websites, team access and the appearance of your assistant.

5 practical guides

Keep the right controls in the right hands.

The workspace brings websites, sources, conversations and configuration together. Start by confirming which workspace and website you are working on, especially when the account supports multiple domains. A shared source can intentionally serve several websites, while installation credentials and private customer operations still need their own boundaries. Clear names and documented ownership make routine changes easier to review.

Use the overview guide to establish a regular review habit, then choose the website, team or appearance guide for the task in front of you. Grant access according to actual responsibilities and check invitation acceptance rather than assuming a copied link has been used. When retiring a website, clean up its public installation and review billing separately; archiving does not cancel the subscription or reverse counted usage.

A manageable workspaceA quick view
  1. SelectCorrect workspace and website
  2. ReviewActivity, sources and conversations
  3. ChangeSupported settings and access
  4. VerifyPublished behavior and team access

Review activity, correct the responsible source and verify the result on the selected website.

Guide 8 min read

Find your way around the workspace

Understand Overview, website-specific controls, workspace-level Knowledge and plan-dependent navigation in the Reesponder customer portal.

Read the guide
Guide 8 min read

Team access and roles

Invite teammates with individual accounts, understand owner, admin and member permissions, and revoke invitations or remove access safely.

Read the guide
Guide 8 min read

Connect and manage a website

Add the correct public domain, understand installation and Knowledge status, and use the website's installation, test, appearance and settings tabs.

Read the guide
Guide 8 min read

Remove a website safely

Understand what removing a Reesponder website disables, what remains for billing and retention, and how to reconnect the same domain later.

Read the guide
Guide 7 min read

Configure the widget's appearance

Set feedback, light or dark theme and Scale branding options for a particular website, without confusing portal theme and widget settings.

Read the guide
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Your website.
A useful conversation away.

Use the installation guide to get started, or ask our team about the setup your business needs.

Open the installation guide Talk to our team

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