Your workspace
Manage websites, team access and the appearance of your assistant.
5 practical guidesKeep the right controls in the right hands.
The workspace brings websites, sources, conversations and configuration together. Start by confirming which workspace and website you are working on, especially when the account supports multiple domains. A shared source can intentionally serve several websites, while installation credentials and private customer operations still need their own boundaries. Clear names and documented ownership make routine changes easier to review.
Use the overview guide to establish a regular review habit, then choose the website, team or appearance guide for the task in front of you. Grant access according to actual responsibilities and check invitation acceptance rather than assuming a copied link has been used. When retiring a website, clean up its public installation and review billing separately; archiving does not cancel the subscription or reverse counted usage.
- SelectCorrect workspace and website
- ReviewActivity, sources and conversations
- ChangeSupported settings and access
- VerifyPublished behavior and team access
Review activity, correct the responsible source and verify the result on the selected website.
Find your way around the workspace
Understand Overview, website-specific controls, workspace-level Knowledge and plan-dependent navigation in the Reesponder customer portal.
Read the guideTeam access and roles
Invite teammates with individual accounts, understand owner, admin and member permissions, and revoke invitations or remove access safely.
Read the guideConnect and manage a website
Add the correct public domain, understand installation and Knowledge status, and use the website's installation, test, appearance and settings tabs.
Read the guideRemove a website safely
Understand what removing a Reesponder website disables, what remains for billing and retention, and how to reconnect the same domain later.
Read the guideConfigure the widget's appearance
Set feedback, light or dark theme and Scale branding options for a particular website, without confusing portal theme and widget settings.
Read the guideYour website.
A useful conversation away.
Use the installation guide to get started, or ask our team about the setup your business needs.