Your business Knowledge. Your connected systems. The same Reesponder intelligence on every plan.
Answer customer questions using your business Knowledge, current page context and multilingual support.
$468 billed yearly
Save $120 / year
Choose CoreConnect live information with read-only Actions, manage more websites and give your team clearer support insights.
$1,428 billed yearly
Save $360 / year
Choose BusinessCarry out approved Actions, understand customer outcomes and shape the experience with ongoing specialist support.
$7,188 billed yearly
Save $2,400 / year
Choose ScalePrices in USD. Applicable taxes may be added. Annual prices are monthly equivalents billed as one yearly payment. Conversation allowances renew monthly. Subscriptions renew automatically until cancelled.
Every plan answers from your business Knowledge, understands the page a visitor is viewing and supports customers across languages. Choose more capacity, connected capabilities and hands-on support as you need them.
Explore the productSee what changes between plans.
Hover or tap an information icon for the full explanation.
| Included with your plan | Core | Business | Scale |
|---|---|---|---|
| Everyday support | |||
| Monthly conversation allowance | 500per month | 2,000per month | 10,000per month |
| Full Reesponder intelligence | ✓ | ✓ | ✓ |
| Website and custom Knowledge | ✓ | ✓ | ✓ |
| Shopify, WordPress and website installation | ✓ | ✓ | ✓ |
| Live page and customer context | ✓ | ✓ | ✓ |
| Multilingual customer support | ✓ | ✓ | ✓ |
| Page-aware assistance | ✓ | ✓ | ✓ |
| Support and usage analytics | ✓ | ✓ | ✓ |
| Full conversation history | 7 daysmaximum retention | 30 daysmaximum retention | 90 daysmaximum retention |
| Private assistant testing | ✓ | ✓ | ✓ |
| Human contact fallback | ✓ | ✓ | ✓ |
| Mobile workspace app | ✓ | ✓ | ✓ |
| Reesponder product support | ✓ | ✓ | ✓ |
| Connected systems & insights | |||
| Read-only Actions | − | ✓ | ✓ |
| Action setup, testing and activity | − | ✓ | ✓ |
| Recurring support insights | − | ✓ | ✓ |
| Automatic human escalation | − | ✓ | ✓ |
| Multi-website support | − | ✓ | ✓ |
| Private guided setup session | − | ✓ | ✓ |
| Advanced capabilities & service | |||
| Read and write Actions | − | − | ✓ |
| Journey and event analytics | − | − | ✓ |
| Post-conversation outcomes | − | − | ✓ |
| Associated revenue analytics | − | − | ✓ |
| Remove Reesponder branding | − | − | ✓ |
| Custom assistant name and avatar | − | − | ✓ |
| Assigned Reesponder specialist | − | − | ✓ |
| Ongoing configuration support | − | − | ✓ |
| Telegram and WhatsApp support | − | − | ✓ |
| 3-hour support response target | − | − | ✓ |
Estimate subscription and additional capacity together. Automatic top-ups cost $10 per block of 100 conversations on every plan.
Read how top-ups workEstimate before tax, assuming successful top-ups. Annual subscription amounts are shown as monthly equivalents; the subscription is charged yearly and top-ups separately. Capacity does not roll over.
One assistant. The right capabilities
for the work you want it to do.
Can I return the headphones if they’re not right for me?
You can return them within 30 days, provided they’re in their original condition. I can show you how to start a return.
Illustrative conversation · Information from your Knowledge.
Can you check when my order will arrive?
I’ve checked the delivery information for your verified account. Order #1042 is due on Thursday, between 10:00 and 12:00.
Illustrative conversation · Requires a configured and tested connection.
Yes, add the headphones to my basket for £249.
Added to your basket. Your Sony WH-1000XM5 headphones are ready for checkout.
Illustrative conversation · Requires a configured and tested connection.
Billing, installation and support,
explained before you start.
Website knowledgePages and documents.
Customer contextShared by your integration.
Your controlSources and settings.
A billable conversation starts with the customer’s first message and runs within a 12-hour window. Follow-up messages in that window belong to the same conversation. This makes the allowance relate to customer conversations rather than individual messages.
Your workspace shows conversation usage so you can plan ahead. Choose a plan with enough monthly capacity for your traffic and review the available options when you approach the allowance. Allowances renew monthly, including on annual subscriptions.
Business includes read Actions that retrieve authorised information from connected systems. Scale also includes approved write Actions for configured tasks, with customer confirmation before execution. Choose the capabilities that match the next steps your customers need.
Add your website, prepare its Knowledge and follow the platform’s installation guide. WordPress uses the Reesponder plugin, and other sites can use the generated snippet. Verify detection and test a few typical questions before launch.
Core includes private assistant testing so you can check the experience yourself. Business adds a private guided setup session, while Scale includes an assigned Reesponder specialist. Choose the level of help that suits your team and rollout.
Annual billing charges one yearly payment at the annual price shown for your plan. Conversation allowances still renew monthly rather than arriving as one yearly pool. The assistant’s underlying intelligence is the same on every plan.
Tell us about your conversation volume, websites and integration requirements. We can discuss a setup and commercial terms that fit your operation.
Speak with us